Welcome to WePay's home for status & production updates. Here, you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.
We are currently experiencing degraded performance for support@wepay.com. We have identified a delay in email delivery for requests submitted to this address. During this time, users may receive an error message "Recipient server unavailable or busy". All requests are logged, however please allow up to 24 hours for the pending messages to be delivered. There is no impact to WWW or API call behavior. We apologize for any inconvenience.
Aug 21, 15:03 PDT
We identified an outage with our API and Main Site that lasted from 5:31 am Pacific till 6:00 am Pacific, our Engineers attributed this to a disk failure on our master server. During this period, any attempted payments failed and must be resubmitted for processing, as well as preventing users from logging in to their WePay accounts. This issue has been resolved and services are back to functioning normally.
Aug 18, 06:38 PDT