Welcome to WePay's home for status & production updates. Here, you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.
API
?
Operational
90 days ago
99.97
% uptime
Today
Website
?
Operational
US Processing
?
Operational
Canadian Processing
?
Operational
Settlements/Withdrawals
?
Operational
UK Processing
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
The technical teams have monitored throughout the weekend without any further issues. This incident is now closed.
Aug 8, 10:31 PDT
Monitoring -
We are seeing improved performance with our /account and /payments (V3)/checkouts (V2) endpoints as of 11 am PST (last spike) today after the instance of increased errors this morning. We will continue monitoring throughout the weekend to ensure no other degradation occurs.
Aug 5, 15:59 PDT
Identified -
We have identified a spike in API errors with our /account and /payments (V3)/checkouts (V2) endpoints. We are actively investigating and will provide an update shortly.
Aug 5, 10:46 PDT
Monitoring -
We are seeing improved performance with our /account and /payments (V3)/checkouts (V2) endpoints as of 5:31 pm PST. We will continue to monitor to ensure no other degradation takes place.
Aug 4, 21:04 PDT
Investigating -
We have identified a spike in API errors with our /account and /payments (V3)/checkouts (V2) endpoints. We are actively investigating and will provide an update shortly.
Aug 4, 17:57 PDT
Resolved -
We have continued to monitor the behavior of our services and are confident that there is no further disruption. This issue is resolved.
Aug 6, 16:20 PDT
Monitoring -
We have introduced a resolution for the errors being experienced. We are currently seeing API traffic flowing normally as of 2:45 PM PST. We will continue to closely monitor for any further disruption.
Aug 6, 15:08 PDT
Investigating -
We have identified an issue that is impacting mobile card reader transactions. Some merchants may have trouble connecting to card readers. Terminal and card not present transactions are successful and not impacted. We are investigating further at this time. We are actively in the process of resolving the issue and will continue to update.
Aug 6, 14:23 PDT