All Systems Operational

About This Site

Welcome to WePay's home for status & production updates. Here, you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

API   ? Operational
Website   ? Operational
US Processing   ? Operational
Canadian Processing   ? Operational
Settlements/Withdrawals   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 16, 2017

No incidents reported today.

Dec 15, 2017

No incidents reported.

Dec 14, 2017

No incidents reported.

Dec 13, 2017

No incidents reported.

Dec 12, 2017

No incidents reported.

Dec 11, 2017
Postmortem - Read details
Dec 11, 14:54 PST
Resolved - We have continued to monitor the behavior of our services and are confident that there is no further disruption. This issue is resolved.
Dec 11, 11:02 PST
Monitoring - We have introduced a resolution for the errors being experienced. We are currently seeing API traffic flowing normally as of 9:57am PST. We will continue to closely monitor for any further disruption.
Dec 11, 10:00 PST
Identified - We have identified the issue and are in the process of working to resolve as quickly as possible. We apologize for any impact you are currently experiencing. We will continue to provide updates on the incident until resolved.
Dec 11, 09:36 PST
Investigating - We have identified a spike in API errors, as well as difficulty with users logging into their WePay account. We are currently experiencing a momentary downtime and are actively investigating. We will provide an update shortly as further information becomes available.
Dec 11, 09:16 PST
Dec 10, 2017

No incidents reported.

Dec 9, 2017

No incidents reported.

Dec 8, 2017

No incidents reported.

Dec 7, 2017

No incidents reported.

Dec 6, 2017

No incidents reported.

Dec 5, 2017

No incidents reported.

Dec 4, 2017
Resolved - This data staleness issue has been resolved. Reports requested moving forward will be up-to-date.
Dec 4, 09:20 PST
Update - Our engineers are still working to address the data staleness issue. At the moment, any newly-generated reports will have about five hours of data latency. We appreciate your patience and will have an update as soon as the issue is resolved.
Dec 3, 21:20 PST
Identified - As of 3:55 PM PST, we have identified an issue with data staleness on app- and user-generated reports. Our engineers are currently investigating and we will provide an update shortly.
Dec 1, 16:44 PST
Dec 2, 2017

No incidents reported.