Checkout/create errors

Incident Report for WePay

Resolved

After additional review, we have identified no further disruption. This issue is resolved.

Posted Oct 09, 2019 - 17:08 PDT

Monitoring

We experienced a disruption with /checkout/create attempts at 4:17 PMPST and have confirmed that at 4:35 PM PST throughput was normalizing. This disruption impacted a relatively small subset of /checkout/create attempts.

Posted Oct 09, 2019 - 16:47 PDT

Update

We are continuing to investigate this issue.

Posted Oct 09, 2019 - 16:46 PDT

Investigating

We are experiencing issues with creating checkouts at this time. We are investigating the issue and will continue to update.

Posted Oct 09, 2019 - 16:33 PDT

This incident affected: API, Website, US Processing, Canadian Processing, Settlements/Withdrawals, and UK Processing.