After additional review, we have identified no further disruption. This issue is resolved.
Posted Dec 13, 2019 - 14:51 PST
Monitoring
We've identified the issue and implemented a fix, as of 1:55PM PST error rates have normalized. We're continuing to monitor at this time.
Posted Dec 13, 2019 - 14:17 PST
Update
We are continuing to investigate this issue at this time.
Posted Dec 13, 2019 - 14:10 PST
Update
We are continuing to investigate the cause of this issue at this time and are focusing all resources towards identifying and resolving it.
Posted Dec 13, 2019 - 13:57 PST
Update
We are continuing to investigate this issue and will provide consistent updates to this issue.
Posted Dec 13, 2019 - 13:40 PST
Investigating
We are currently experiencing a Production outage. At this time API calls submitted to Production services are not processing successfully. We are actively in the process of resolving the issue and will continue to update.