V3 Payment Failures
Incident Report for WePay
The cause of this incident has been identified, and the Engineering teams are making the required changes to prevent recurrence.
Posted Jan 24, 2023 - 07:36 PST
WePay has identified the issue and has remediated. We will continue to monitor the systems affected.
Posted Jan 23, 2023 - 16:03 PST
Engineering teams remain engaged and continue to investigate this issue.
Posted Jan 23, 2023 - 14:57 PST
V2 Payment platforms are also experiencing elevated error rates. Customers should attempt to use their retry logic for errors that they experience at this time.
Posted Jan 23, 2023 - 13:22 PST
All calls for V3 payments are currently failing. Engineering teams have been engaged and they are currently investigating this issue.
Posted Jan 23, 2023 - 12:37 PST
This incident affected: API.