Production Outage

Incident Report for WePay

Resolved

After additional review, we have identified no further disruption. This issue is resolved.

Posted Jul 22, 2019 - 16:08 PDT

Monitoring

We experienced a disruption at 3:23pm with one of our providers and have confirmed that at 3:36pm PST throughput was normalizing. During that time we saw an elevated level of failed payments. We are continuing to monitor the issue and confirm the disruption is resolved.

Posted Jul 22, 2019 - 15:53 PDT