STAGE ONLY: Login Issues and API Call errors

Incident Report for WePay

Resolved

This incident has been resolved.
Posted Jul 09, 2019 - 07:48 PDT

Monitoring

Our engineers have confirmed that our STAGE environment is now operational. We will continue to monitor to ensure no other degradation takes place.
Posted Jul 09, 2019 - 07:15 PDT

Identified

The issue has been identified and a fix is currently being implemented. We will provide an update shortly.
Posted Jul 09, 2019 - 07:07 PDT

Update

We are currently experiencing an issue with logging in and making API calls in the STAGE environment. Our engineers are currently investigating and we will provide an update shortly.
Posted Jul 09, 2019 - 06:52 PDT

Investigating

We are currently experiencing an issue with logging in and making API calls in the STAGE environment. Our engineers are currently investigating and we will provide an update shortly.
Posted Jul 09, 2019 - 06:52 PDT
This incident affected: API, Website, US Processing, Canadian Processing, Settlements/Withdrawals, and UK Processing.