Production Checkout Delay

Incident Report for WePay

Resolved

This incident has been resolved.

Posted May 12, 2020 - 06:44 PDT

Monitoring

A fix has been implemented. All remaining `Pending` / `Captured` payments continue to move to a `Captured` / `Released` state and will be resolved shortly. We are continuing to monitor at this time.

Posted May 12, 2020 - 05:59 PDT

Investigating

We have identified a delay with checkouts moving from a `Pending` / `Captured` state to a `Captured` / `Released` state, depending on your API version. You will still receive an IPN once the state has changed. We are working through the backlog at this time.

Posted May 12, 2020 - 05:31 PDT

This incident affected: API.