This incident was caused by an internal system test which did not trigger the correct response process. We have resolved this issue, all systems are operational.
Posted May 07, 2019 - 12:51 PDT
Monitoring
Our Production environment is back to operational, we experienced a 7 minute outage between 11:37am and 11:44am Pacific. We will continue to monitor this issue and investigate further.
Posted May 07, 2019 - 11:54 PDT
Investigating
We are currently experiencing a Production outage. We are in the process of investigating the occurrence and will provide additional details shortly.
Posted May 07, 2019 - 11:43 PDT
This incident affected: API, Website, US Processing, Canadian Processing, Settlements/Withdrawals, and UK Processing.