Production - Elevated Error Rate

Incident Report for WePay

Resolved

We have continued to monitor the behavior of our services and are confident that there is no further disruption. This issue is resolved.
Posted Apr 22, 2020 - 17:59 PDT

Monitoring

We have introduced a resolution for the errors being experienced. We are currently seeing API traffic flowing normally. We will continue to closely monitor for any further disruption.
Posted Apr 22, 2020 - 17:19 PDT

Update

We have identified the issue and are in the process of working to resolve as quickly as possible. We will continue to provide updates until resolved.
Posted Apr 22, 2020 - 17:10 PDT

Identified

We have identified a spike in API errors and are actively working to resolve as quickly as possible. We apologize for any impact you are currently experiencing. We will continue to provide updates until resolved.
Posted Apr 22, 2020 - 16:53 PDT
This incident affected: API.