Elevated Checkout Errors

Incident Report for WePay

Resolved

We have continued to monitor the behavior of our services and are confident that there is no further disruption. This issue is resolved.
Posted Nov 05, 2019 - 16:56 PST

Monitoring

We have introduced a resolution for the errors being experienced. We are currently seeing API traffic flowing normally as of 4:05PM PST. We will continue to closely monitor for any further disruption.
Posted Nov 05, 2019 - 16:06 PST

Identified

We have identified the issue and are in the process of working to resolve as quickly as possible. We apologize for any impact you are currently experiencing. We will continue to provide updates until resolved.
Posted Nov 05, 2019 - 16:03 PST

Investigating

We have identified a spike in checkout create errors. We are actively investigating and will provide an update shortly.
Posted Nov 05, 2019 - 15:54 PST
This incident affected: API, US Processing, and Canadian Processing.