Checkout State Delay
Incident Report for WePay
Resolved
This issue has been resolved.
Posted Jun 02, 2019 - 07:56 PDT
Monitoring
A fix has been implemented and we are monitoring the results. All remaining `Pending` / `Captured` payments continue to move to a `Captured` / `Released` state and will be resolved shortly. We are continuing to monitor at this time.
Posted Jun 02, 2019 - 07:00 PDT
Update
We are continuing to develop a resolution for this issue and will continue to provide further updates.
Posted Jun 02, 2019 - 06:42 PDT
Update
We are continuing to work through this issue and will continue to provide updates.
Posted Jun 02, 2019 - 05:40 PDT
Update
At this time we are continuing to work through the issue with checkouts moving from a `Pending` / `Captured` state to a `Captured` / `Released` state, depending on your API version. You will still receive an IPN once the state has changed. We are working through the backlog at this time.
Posted Jun 02, 2019 - 04:39 PDT
Update
We are continuing to work through the issue with checkouts moving from a `Pending` / `Captured` state to a `Captured` / `Released` state, depending on your API version. You will still receive an IPN once the state has changed. We are working through the backlog at this time.
Posted Jun 02, 2019 - 03:40 PDT
Identified
We have identified a delay with checkouts moving from a `Pending` / `Captured` state to a `Captured` / `Released` state, depending on your API version. You will still receive an IPN once the state has changed. We are working through the backlog at this time.
Posted Jun 02, 2019 - 02:38 PDT
This incident affected: API, Website, US Processing, Canadian Processing, Settlements/Withdrawals, and UK Processing.